Learn more about Timecrunch

FAQs

Got Questions? We Have Answers!

Welcome to our FAQ’s page where you will find answers to your questions.

  • What does Timecrunch do?

    TimeCrunch is a web-based event management application. More than a simple calendar, Timecrunch is on the path towards creating an entire social conversation around what you, when you do it, where you do it, and who you socialize with.

    Timecrunch helps you plan, update, invite, share, manage, talk about, and live your events. Timecrunch is easy to use for simple, personal events. e.g. get a haircut. Powerful tools help you plan more complicated tools like parties and family gatherings.

    Use Timecrunch to create custom event-channels for each person that that want to share your events with. Post your events to Facebook events page or to private groups.

  • How can I contact you?

    You can contact Timecrunch by sending email to info@timecrunch.co. If you are really stuck, call or text us at (650) 464-9435.

  • Please tell me about Event-channels?

    Event-channels are used for two purposes.

    (1) To control which events are shown in the calendar view.

    (2) To control who and how the events assigned to the Event-channel are shared to other Timecrunch users and to other calendar clients.

    (3) The “Deleted Items” event-channel behaves similarly to the trash can on your computer. Events and Event-channels are kept there until your delete them. Once you empty your Deleted Items event-channel, they contents are gone for good and can not be retrieved.

  • Tell me about setting up my Timecrunch account?

    Setting up a Timecrunch account is easy.

    Watch this short video to see how:

  • Please explain how to use categories?

    Categories filter the calendar view to only show those events that match the category checked. Checking multiple categories looks for events that match ANY categories names checked. Set the event’s category in the Single Event Editor.

  • Please explain how your invitations work?

    There are two types of invitations.

    (1) Event invitations

    (2) Invitations to share an Event-channel

  • Can I add Timecrunch to my mobile and desktop calendars apps?

    Connecting your mobile and desktop calendar clients to Timecrunch can be done using two methods.

    (1) Adding a subscription URL to your mobile phone. Subscriptions are read-only and are generally used to allow someone to see a specific Event-channel from your account.

    (2) Adding a CalDAV account connecting your Timecrunch account to your mobile or desktop client apps. The CalDAV specification allows third-party calendar clients that support CalDAV to connect to your Timecrunch account. This connection two-way and allows the user to see and create (read-write) events.

    Check out the detailed instructions in the next answer.

  • How do I connect Timecrunch to my calendar on my iPhone or iPad?

    The process for connecting your Timecrunch account is straightforward. However, it does require you to complete a couple of steps in the iOS Settings page.

    There are two types of connections that you can add to your iPhone or iPad.

    (1) You can add an .ics subscription feed to your iOS device which will provide a read-only view into whichever Event-channel you wish to share. In this case you will be sharing one Event-channle per subscription feed. This is best if you wish to share an Event-channel that contains events that you want to share with others, such as friends or family members.

    [... details to follow]

    (2) You can also add an account to your iPhone or iPad that gives you read-write access to your Timecrunch account. This account type is called CalDAV and is set up in similar fashion to how you add an .ics subscription. This means that you will have the ability to create and modify events on your iOS device that will also appear in your Timecrunch account. For example, this means that you can add your kid’s next dentist appointment while standing in front of the receptionist that will also show up immediately on anyone else’s device that has a subscription to the event channel where you save the event.

    You can add CalDAV accounts to any calendar client that supports the CalDAV protocol. You should add your CalDAV account to you iPhone, iPad and to your Macintosh desktop iCal application.

    You should be the only person that has read-write access to your Timecrunch account, but yes you and another can both set up CalDAV access to the same Timecrunch account. This issues are more likely to be family/friend political and not technical. Meaning that you will need to agree to a set of rules and policies for which events each of you are allowed to add to your shared Timecrunch account. But, hey go for it if this makes sense for you.

    [... details to follow]

  • What are your Terms of Service?

    Welcome to Timecrunch.me. If you continue to browse and use Timecrunch.me, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Timecrunch, Inc.’s relationship with you in relation to your use of Timecrunch.me. If you disagree with any part of these terms and conditions, please do not use Timecrunch.me.

    The term ‘Timecrunch.me’ or ‘us’ or ‘we’ or ‘operator’ refers to the owner of the website whose registered office is 815 Skyway Rd, San Carlos CA. Our company registration is in Delaware. The term ‘you’ refers to the user or viewer of our website.

    The use of this website is subject to the following terms of use:

    The content of the pages of this website is for your general information and use only. It is subject to change without notice.
    This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: see our Privacy Policy FAQ.
    Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
    Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through Timecrunch.me meet your specific requirements.
    Timecrunch.me contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
    All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
    Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
    From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
    Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States of America.

    Don’t break our software. Don’t put events in the system that you would be embarrassed if your mom or kids saw. You own your data, we own the software or have a license to use it, not you. We respect your privacy. We will not sell, rent, lend, leave on a park bench, give, or otherwise disclose your information. Do your best to play nice with others. Thanks!

  • Credit to Open Source Software Used And The Developers

    List of open source code used.

  • What can I use the mini-calendar for?

    The mini-calendar has several features to help you navigate around your calendar.

    • Scroll to future or past months.

    • Click on a day to view all events for the day.

    • Filter events to be displayed. Select the check-box to view only events from event-channels that are checked.

    • Select the “Jump to this day” to move the main calendar to the month, week or day view for this day.

    • Select the event text to open the single event editor.

    • Drag the right-hand edge of the left-hand window pane to increase the pane. This will expose additional mini-cals.

  • How do I send you feedback?

    You can send feedback, bug reports, questions, and comments to info@timecrunch.co

    Or you can leave comments here.

  • What is your privacy policy?

    The following is the privacy policy for the Timecrunch websites. In this policy, we describe what personal information we collect on our site, how we use it, and your options regarding information we may collect about you. If you have questions about this policy, please feel free to contact us at:

    Timecrunch, Inc
    info@timecrunch.co

    Our Privacy Policy

    COOKIES

    Timecrunch, Inc (“Timecrunch”) may use client-side cookies to capture information about page visits and to maintain application awareness and “state”. This information is anonymous and we use this information only internally to deliver the most effective content to our visitors. Timecrunch uses information from the cookies to gauge page popularity, analyze traffic patterns on our site and guide development of other improvements to our site. Timecrunch does not require you to accept cookies; however, some functionality on this Site and the related service may be disabled if you decline to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. You may also change your cookie settings in your preference options in our products and/or services, where applicable.

    Volunteered Information and How We Use It

    When you sign up for an account, we collect personal information from you including your e-mail address. The information allows us to process your subscription and activate your account. In the future this may include verifying authorization of credit card usage before any purchase of the Timecrunch service.

    Timecrunch is a service that fosters communication through a variety of means. Content owners may wish to establish a direct line of communication with other users to share event and other related information.

    If you purchase something through our site, we may collect personal information from you including your credit card information and the e-mail address that corresponds to your Timecrunch account, and to which we will send an order confirmation. We collect this information on web pages using encryption technology to help prevent any third party from intercepting the information. We only use your credit card information for completing the purchase transaction and our billing provider saves your credit card information for recurring billing purposes. We may use the information provided by our customers to analyze product trends based on, for example, geographic and demographic factors. This analysis helps us improve the quality of our website.

    When you contact us via e-mail, we may use your return e-mail address to respond when necessary or when requested to do so.

    We may use the information we collect to notify you occasionally about important functionality changes to our website, new Timecrunch services, and special offers we believe you will find valuable. If you would rather not receive this information, you may opt-out at any time. We send every promotion with explicit opt-out instructions. From time to time, we may randomly contact customers about participating in a survey about our products, services and/or website. Your feedback helps us identify customer needs, levels of satisfaction, and improve and/or develop new products and services for you and your family. These surveys are always voluntary and you may opt-out at any time.

    Information Collected in Contests

    If you enter one of our contests, we will handle the data we collect according to the rules of that particular contest and those rules may differ based on where you live. We provide a privacy policy specific to each contest that you should review prior to entering the contest but in general you must be 13 years or older to participate in our contests.

    INFORMATION SHARING

    Timecrunch seeks to minimize PII (personally identifying information) collected from you and does not use your personal information for purposes incompatible with those listed above. Timecrunch does not sell or rent personal information to a third party. Timecrunch will provide your e-mail address as indicated above to a content owner, credit card clearing service or security service but only upon your voluntary consent to provide such information to such third parties.

    Timecrunch may disclose relevant information about our customers to our contractors (e.g. a customer service contractor, security service contractor, or a credit card clearing service) in order for them to provide you with Timecrunch services, and to better serve our customers. Timecrunch contractors are bound by strict contractual requirements to keep all personal information they process strictly confidential and to use such information solely on behalf of Timecrunch.

    Also, Timecrunch may disclose your personal information, including, without limitation, personal information regarding customers under 13, if required to do so by law or in the good faith belief that such action is necessary to: (a) satisfy an applicable law, regulation, legal process or enforceable governmental request; (b) enforce applicable Timecrunch’s Terms of Use, License or Service Agreements; (c) detect, prevent, or otherwise address fraud, security or technical issues; (d) to protect against imminent harm to rights, property or safety of Timecrunch, its users, or the public at large as required or permitted by law.

    Timecrunch’s Timecrunch Site may contain links to other Websites and products. Timecrunch is not responsible for the privacy practices or the content of such Websites or products. Please visit the privacy policies of these third party sites in order to understand their privacy policies and data collection practices.

    Please use good judgement when you create and share events with others. Timecrunch does not monitor and has no control over the information that you include in your events that are shared and re-shared. You have heard this before, but the internet is written in ink. Be very careful about including any personal, financial or password information, your kid’s names, addresses, etc. in events that you share with others that you don’t completely trust. But you are smart and get the picture.

    OUR COMMITMENT TO DATA SECURITY

    Timecrunch understands that it is a privilege to have you as a customer and is committed to protecting your personal information. In addition to the security measures described above, Timecrunch uses one or more of the following controls to protect your personal information:

    use of secure connections using information when transmitted from your Web browser to Timecrunch;
    use of security controls to restrict access to databases housing personally identifying information;
    use of encryption for sensitive personal information, such as credit card numbers and user names;
    Restrict employee access to databases containing personal information and impose confidentiality requirements upon employees who do; and
    Bind subcontractors with contractual, technical and organizational measures to protect your personal information.
    If you discover a vulnerability in a Timecrunch product, email: security@Timecrunch.com. Please include a detailed summary of the issue including the name of the product (e.g., Timecrunch) and the nature of the issue you believe you’ve discovered. Be sure to include an email address where we can reach you in case we need more information. Timecrunch will respond to your notification within a reasonable amount of time and will quickly work to fix the reported vulnerability.

    DATA INTEGRITY

    Timecrunch processes personal information only for the purposes for which it was collected and in accordance with this Policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide our improve our Timecrunch products or services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.

    Accessing Your Information

    Customers may access their account information online in order to correct discrepancies and update recordings with new contact information.

    Customers may also access their contact information through e-mail or customer service center in order to correct discrepancies and update records with new address information. See contact information at the beginning of this policy.

    We Are Committed To Children’s Online Privacy Protection Act (COPPA)

    At Timecrunch, the safety of your children is very important to us. Consequently, other than information that you explicitly add to your events, Timecrunch does not collect, knowingly or intentionally, information from children under 13 without prior verifiable parental or guardian consent. If you are under 13 and wish to purchase items from Timecrunch or wish to provide personal information to Timecrunch in connection with this service, you must obtain your parent’s or guardian’s consent before you register for this service or provide Timecrunch with any information. Timecrunch must rely on parent(s) or guardian(s) to decide which materials are appropriate for children under 13 to view and children under 13 cannot change registration information, only the parent or guardian can do that. Parents or guardians should follow the procedure that they used to enable their child’s registration to review, change or delete any registration information at any time. Parents or guardians, you can always ask us to review or delete any of your child’s information and you can refuse to permit further collection or use of your child’s information at any time by sending us a written request using the contact information set forth at the beginning of this policy.

    Updates to this Policy

    As our website evolves over time or our data handling policies change, we will update this privacy policy. Changes made to this policy will be effective ten days following the posting of the new policy on the website. If we make significant changes to our data handling practices, we will make efforts to notify our active customers in other reasonable ways that may include an administrative email or other notice. This privacy policy will be governed by the laws of the State of Delaware to the extent U.S. federal law is not applicable.

    NON-U.S. CUSTOMER INFORMATION

    If you are logging on from outside the United States, the personal information you submit to Timecrunch will be sent to and stored in servers in our U.S. data centers, U.S.A. The personal information practices set out in this Privacy Policy apply to Timecrunch services, and customers worldwide.

    If you are in the European Union and you choose to make any purchases from Timecrunch, please be aware that payment for such services will be handled by our current payment processing provider. The following data may be provided for the purpose of processing the payment transaction: your name, credit card number or account, and amount to be charged. You have a right to access and correct such data. To exercise these rights, or for other data privacy questions, please contact us using the contact information set forth at the beginning of this policy.

    SPECIAL NOTE TO CHILDREN

    If you are under 13 years old, ask your parent or guardian BEFORE giving out any information about yourself, such as your name, age, address or e-mail address. You do not have to give any personal information about yourself. Remember, if you are under 13 you must have your parent or guardian make any changes to information given to Timecrunch in the past or to update your profile. If you are ever unsure about anything you are seeing on this Site or a Timecrunch product or service, ask your parent or guardian for help.

    SPECIAL NOTE TO PARENT’S OR GUARDIAN’S OF CHILDREN UNDER 13

    Timecrunch may collect the name of a child, parent, or guardian and online contact information in order to obtain parental or guardian consent from parents or guardians of Children under 13 and/or to provide parental or guardian notice by providing a link to this privacy policy wherever Timecrunch has requested personally identifiable information from children under 13. If a visitor indicates that he/she is under the age of 13, he/she will be asked to supply a parent’s or guardian’s e-mail address. In this case, the parent or guardian will receive an e-mail message containing instructions on how to enable the child’s registration and until the parent or guardian enables the child’s registration, the account is disabled. If Timecrunch does not receive the parent’s or guardian’s consent within a reasonable time, Timecrunch will delete this information from its records. If and when Timecrunch has obtained verifiable consent from a parent or guardian, Timecrunch will only ask for and collect from a Child under 13 personally identifiable information that is reasonably necessary for that Child to participate in any given activity online and/or use certain Timecrunch’s Timecrunch services. Timecrunch may also collect this information to respond to a specific request from a Child under 13. Once Timecrunch responds to a request from a Child under 13, Timecrunch may not contact that child again and the information is deleted from our records. Timecrunch takes very seriously the safety of children, especially those under 13 and Timecrunch may also collect this information to protect that safety. If Timecrunch collects information to protect the safety of your child, Timecrunch will provide notice to you and Timecrunch will not use that information for any other purpose. You can always ask Timecrunch to review or delete any of your child’s information as indicated above and you can refuse to permit further collection or use of your child’s information at any time by sending us a written request at the contact information set forth at the beginning of this policy. If, however, you ask us to delete your child’s information that is necessary to participate in Timecrunch activities or use its Timecrunch services, Timecrunch may have to ask your child not to participate in such Timecrunch activities or use or benefit from Timecrunch Timecrunch services.

    ENFORCEMENT

    Timecrunch regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or Timecrunch’s treatment of personal information by contacting us using the contact information set forth at the beginning of this policy. When we receive formal written complaints at this address, it is Timecrunch’s policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Timecrunch and an individual.

    NO ERROR FREE PERFORMANCE

    We customarily release alpha and beta versions of our products and services, which are further refined before the release of the final version. Because these products or services are still in a test phase, we may not always catch an unintended privacy issue, despite our efforts to do so. As such, we welcome feedback on any privacy concerns you may have, and on how to improve our products or services generally, in all stages of release. Timecrunch does not guarantee error-free performance under this Privacy Policy. We will use reasonable efforts to comply with this privacy policy and will take prompt corrective action when we learn of any failure to comply with our privacy policy. Timecrunch shall not be liable for any incidental, consequential or punitive damages relating to this Privacy Policy.

    Again, if you have any questions regarding this privacy policy, please feel free to contact us by using the contact information set forth at the beginning of this Policy.

  • How do I add and organize events-channels?

    Event-channels are used to organize your events. This video is a quick introduction.

  • Is your software released or are you in beta?

    Timecrunch is in what we affectionately refer to as a solid beta. This means that there are still bugs that we need to fix, but the web-app for version 1.0 is feature complete. We are not seeing any events disappear. Over time and with your help of reporting bugs, we will be able to clean up the remainder of the bugs. We will provide a list of known issues, as soon as we are able to generate the list.

  • What browsers can I use for Timecrunch?

    We are constantly testing Timecrunch of the latest versions of Apple Safari, Google Chrome, and Firefox. Our recommendation is to try with your current browser. If you run into issues, try another browser or update the browser that you are using to the latest version.

    Timecrunch does not work on iPhone. The screen is too small and memory can be an issue. Instead use Timecrunch to add a CalDAV account to your iOS Calendar app.

    Timecrunch works better, but not great on the iPad. We have tested on all the models, and we really don’t recommend the original iPad One because of how the Safari browser handles tabs. iPad 2 and later will work for many of the Timecrunch functions. We continue to test and fix UI bugs. We have tested successfully on both iOS 5 and 6.

    Internet Explorer – IE 9 works but it can be slow. We are working hard to figure out why the Single Event Editor is slower than when used on other browsers. Until we fix the issues with IE 9, we will not look at IE 8. So this means that those of you still on XP running IE8 are stuck. But really, do you want us to spend time working with older versions of IE?

    So what is the bottom line? Timecrunch is not targeting business users. Most consumers can use any browser they want, and will likely have as their favorite, Safari, Chrome of Firefox.

    If you want to help us with IE 9 and IE 8, we will gladly accept feedback.

  • How do I get started?

    Getting started is easy! Watch this this video for a quick tour of Timecrunch.me

  • Adding an Event-channel to Outlook

    This video describes how to add a Timecrunch event-channel to Microsoft Outlook.